This policy explains what information Syntra Systems ("Syntra," "we," "us") collects when you visit this website or contact us, how we use it, and the choices you have. If you have questions, contact us using the details at the end of this page.
Information you give us
You can reach us by phone, by email, or with the forms on this site. When you send a form, what you entered is sent securely to our form service on Cloudflare, which stores a copy and forwards it to [email protected] through our email provider, Resend. Depending on what you choose to share, this can include your name, company, email address, phone number, the service you're interested in, and your message. To limit abuse, we also keep a one-way scrambled (hashed) form of your IP address, which can't be turned back into the address.
If you ask to join our mailing list, we keep your email address so we can send you the updates you asked for.
Information collected automatically
This website doesn't use advertising trackers or marketing cookies, and it doesn't set cookies of its own. Some technical information is processed by the services that run the site:
- Hosting and security (Cloudflare). Our website is hosted on Cloudflare, which processes technical data such as your IP address, browser type, and the pages requested in order to deliver the site and protect it from abuse. Cloudflare may set strictly necessary security cookies.
- Visitor statistics (Cloudflare Web Analytics). We use Cloudflare's privacy-first analytics to count visits, see which pages are popular and where visitors come from, and measure how quickly pages load. It doesn't use cookies, doesn't track you across other websites, and doesn't build a profile of you; we only see totals.
- Spam protection (Cloudflare Turnstile). Our forms use Turnstile to check that a real person is sending them. It looks at technical signals from your browser for this purpose only.
- Fonts (Google Fonts). Pages load typefaces from Google's servers, which receive your IP address and browser information when the fonts are requested.
- Map (Google Maps). The map on our contact page is provided by Google. When it loads, Google may collect information and set cookies under its own privacy policy.
Links to other websites, such as client sites in our portfolio, are governed by those websites' own privacy policies.
How we use information
- To respond to your questions and requests, and to schedule calls or meetings you ask for.
- To provide, support, and bill for services you engage us for.
- To send mailing-list emails you requested.
- To keep this website running, secure, and working properly.
How we share information
We do not sell your personal information. We share it only with service providers that help us operate, such as our email and hosting providers, when required by law, or to protect our rights and the security of our systems and clients.
How long we keep it
We keep inquiry and client records for as long as needed to respond, provide services, and meet legal, accounting, and contractual obligations. Mailing-list addresses are kept until you unsubscribe.
Your choices
- To unsubscribe from our mailing list, reply to any of our emails or email us and ask to be removed.
- To ask what information we hold about you, or to correct or delete it, email [email protected].
- You can block or delete cookies in your browser settings; the site works without them.
Security
The site is served only over encrypted HTTPS connections, and we use reasonable safeguards to protect the information we hold. No method of transmission or storage is completely secure, so please don't send passwords or other highly sensitive information by email.
Children
Our services are intended for businesses. This website is not directed to children, and we don't knowingly collect information from children under 13.
Changes to this policy
We may update this policy as our website or services change. The date at the top shows when it was last revised.
Contact us
Syntra Systems
Mailing address: 8735 Dunwoody Place Ste N, Atlanta, GA 30350
[email protected] · 470-201-4069